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Category : Artificial intelligence (AI)

8 Restaurant Chatbots in 2024: Use Cases & Best Practices

Introducing Textor, IC’s friendly chatbot! A chatbot designed for restaurants needs to be well-equipped with essential information to serve customers and optimize restaurant operations effectively. This includes comprehensive knowledge of the menu items, including details about ingredients, prices, and availability. Additionally, the chatbot should understand shared dietary preferences, allergies, and restrictions to provide accurate recommendations and ensure safe ordering. Integration with the restaurant’s reservation system is crucial for managing bookings, checking availability, and handling reservations seamlessly. McDonald’s will stop testing […]